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At hotel

Внимание! Все тесты в этом разделе разработаны пользователями сайта для собственного использования. Администрация сайта не проверяет возможные ошибки, которые могут встретиться в тестах.
Choose the correct answer for each question.You can get one point for the right choice in each of the items below. The maximum score for Test is 20 points

Список вопросов теста

Вопрос 1

A building where you pay to have a room to sleep in, and where you can sometimes eat meals

Варианты ответов
  • swimming pool
  • hotel
  • house
Вопрос 2

Something, such as a swimming pool or shopping centre, that is intended to make life more pleasant or comfortable for the people in a hotel

Варианты ответов
  • amenity
  • hospitality
  • laundry
Вопрос 3

A business that washes clothes, sheets, etc. for customers

Варианты ответов
  • lobby
  • lounge
  • laundry
Вопрос 4

Someone at a hotel or restaurant who puts your car in a parking space for you

Варианты ответов
  • valet
  • porter
  • doorman
Вопрос 5

A person who meets and greets guests, registers them and assigns rooms to them

Варианты ответов
  • doorman
  • receptionist
  • cashier
Вопрос 6

A person who helps the guests with the information about the hotel, the city and make travel arrangements

Варианты ответов
  • bellboy
  • cashier
  • concierge
Вопрос 7

A person who is concerned with the guests’ accounts and prepares bills

Варианты ответов
  • cashier
  • receptionist
  • doorman
Вопрос 8

A person who controls all in-coming and out-going calls

Варианты ответов
  • valet
  • switchboard operator
  • security
Вопрос 9

A person who receives guests, opens the door, orders taxis, etc

Варианты ответов
  • cashier
  • security
  • doorman
Вопрос 10

A person who helps the manager and manages the hotel when the manager is not present

Варианты ответов
  • resident manager
  • assistant manager
  • night manager
Вопрос 11

A person who permanently lives in the hotel

Варианты ответов
  • resident manager
  • assistant manager
  • night manager
Вопрос 12

A person who is on duty during the night

Варианты ответов
  • resident manager
  • assistant manager
  • night manager
Вопрос 13

An arrangement in which all your meals are provided at the hotel or rooms that you are paying to stay in

Варианты ответов
  • full-board
  • half-board
  • all-inclusive
Вопрос 14

The department of keeping a hotel in good condition by checking it regularly and repairing it when necessary

Варианты ответов
  • accounts
  • maintenance
  • housekeeping
Вопрос 15

A person who has to plan and control the hotel business

Варианты ответов
  • hotel manager
  • hotel chef
  • hotel housekeeper
Вопрос 16

A person who manages the kitchen of a restaurant

Варианты ответов
  • restaurant manager
  • chef
  • waiter
Вопрос 17

A person who supervises the chambermaids

Варианты ответов
  • hotel manager
  • chef
  • housekeeper
Вопрос 18

A person who prepares the rooms before the guests check in

Варианты ответов
  • chambermaid
  • housekeeper
  • cashier
Вопрос 19

The department must protect the guests of the hotel from all dangers

Варианты ответов
  • maintenance department
  • maintenance department
  • security department
Вопрос 20

The department is responsible for preparing menus, foods, and managing inventory of food and beverage items

Варианты ответов
  • maintenance department
  • housekeeping department
  • food and beverage department
Вопрос 21

The department is responsible for guest check-in and check-out, mail and information services, and concierge services

Варианты ответов
  • Front office
  • Back office
  • Behind office
Вопрос 22

A person who is in charge of the restaurant policy and operations

Варианты ответов
  • resident manager
  • restaurant manager
  • assistant manager
Вопрос 23

The department is in charge of the general cleanliness of the hotel

Варианты ответов
  • maintenance department
  • food and beverage department
  • housekeeping department
Вопрос 24

A person who helps the guests with their luggage and sometimes to run errands for them

Варианты ответов
  • bellboy
  • cashier
  • concierge
Вопрос 25

The word hospitality comes from…

Варианты ответов
  • hostile
  • hospice
  • host
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