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A building where you pay to have a room to sleep in, and where you can sometimes eat meals
Something, such as a swimming pool or shopping centre, that is intended to make life more pleasant or comfortable for the people in a hotel
A business that washes clothes, sheets, etc. for customers
Someone at a hotel or restaurant who puts your car in a parking space for you
A person who meets and greets guests, registers them and assigns rooms to them
A person who helps the guests with the information about the hotel, the city and make travel arrangements
A person who is concerned with the guests’ accounts and prepares bills
A person who controls all in-coming and out-going calls
A person who receives guests, opens the door, orders taxis, etc
A person who helps the manager and manages the hotel when the manager is not present
A person who permanently lives in the hotel
A person who is on duty during the night
An arrangement in which all your meals are provided at the hotel or rooms that you are paying to stay in
The department of keeping a hotel in good condition by checking it regularly and repairing it when necessary
A person who has to plan and control the hotel business
A person who manages the kitchen of a restaurant
A person who supervises the chambermaids
A person who prepares the rooms before the guests check in
The department must protect the guests of the hotel from all dangers
The department is responsible for preparing menus, foods, and managing inventory of food and beverage items
The department is responsible for guest check-in and check-out, mail and information services, and concierge services
A person who is in charge of the restaurant policy and operations
The department is in charge of the general cleanliness of the hotel
A person who helps the guests with their luggage and sometimes to run errands for them
The word hospitality comes from…
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