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модуль 2.Тест

Список вопросов теста

Вопрос 1

lifestyle category 

Варианты ответов
  • a range of investments or properties held by a person or organization
  • the character and atmosphere of a place
  • -a classification or typing of hotels, according to their target audience and the kind of service they provide to cater to their guests
Вопрос 2

cater for 

Варианты ответов
  • to be attractive or interesting
  • to provide food and drinks for an event
  • to make for particular individual requirements, or to add a detail that identifies an individual
Вопрос 3

cocktail 

Варианты ответов
  • drinks made from alcohol and usually containing three main ingredients: a spirit, a sweet/ sugary item and a sour/ bitter item
  • a small container made from filter paper used to enclose leaves and placed in hot water to infuse
  • a dark, bitter beverage that is prepared from roasted beans and has a stimulating effect
Вопрос 4

sous chef 

Варианты ответов
  • a male or non-gender-specific member of staff who takes the guest's order and carries it from the kitchen to the guest's table
  • a female member of staff who takes the guest's order and carries it from the kitchen to the guest's table
  • --the second in command in the kitchen, who will be responsible for the coordination of the kitchen staff and their training
Вопрос 5

problem

Варианты ответов
  • an issue that needs to be solved because something is not right
  • a small container made from filter paper used to enclose leaves and placed in hot water to infuse
  • a dark, bitter beverage that is prepared from roasted beans and has a stimulating effect
Вопрос 6

tea bag 

Варианты ответов
  • a small container made from filter paper used to enclose leaves and placed in hot water to infuse
  • a dark, bitter beverage that is prepared from roasted beans and has a stimulating effect
  • an issue that needs to be solved because something is not right
Вопрос 7

chef 

Варианты ответов
  • the second in command in the kitchen, who will be responsible for the coordination of the kitchen staff and their training
  • a person who is paid to prepare and cook food for a paying customer
  • a female member of staff who takes the guest's order and carries it from the kitchen to the guest's table
Вопрос 8

porter 

Варианты ответов
  • a person who is paid to prepare and cook food for a paying customer
  • a female member of staff who takes the guest's order and carries it from the kitchen to the guest's table
  • an assistant whose job is to carry baggage for guests, fetch requested items, and also help other employees when needed
Вопрос 9

ingredient 

Варианты ответов
  • prepared and cooked ingredients made into an item on the menu, which is ready to be eaten
  • the name given to a food or liquid item that is added to a food recipe
  • a payment given by the customer to the service staff, which can vary widely according to local customs
Вопрос 10

menu 

Варианты ответов
  • a list of food and drinks which are accompanied by prices and are available for the customer to read and choose their meal from
  • an architectural structure designed to contain a method of heating found in homes and restaurants and/ or hotels
  • small particles of cooked dough usually sprinkled on top of a dish or added to food as an inexpensive ingredient
Вопрос 11

tip

Варианты ответов
  • a piece of flat timber painted with matte dark paint (usually black or green) that can be written on; the writing can be rubbed out so it can be rewritten
  • a payment given by the customer to the service staff, which can vary widely according to local customs
  • an architectural structure designed to contain a method of heating found in homes and restaurants and/ or hotels
Вопрос 12

order 

Варианты ответов
  • prepared and cooked ingredients made into an item on the menu, which is ready to be eaten
  • all food and beverages that customers choose for their table
  • a piece of flat timber painted with matte dark paint (usually black or green) that can be written on; the writing can be rubbed out so it can be rewritten
Вопрос 13

complain 

Варианты ответов
  • the process of expressing one's dissatisfaction at something that is not right
  • to leave (a place previously occupied)
  • to hold or support an object, food, drink, towels etc, and deliver it/ them to the customer
Вопрос 14

puff pastry 

Варианты ответов
  • a cooked mixture of milk or cream and egg yolk, used as a dessert sauce or can be served on its own, like in the case of creme brulee
  • the general name given to an assortment of tarts and other small baked goods containing flour, sugar, milk, butter, shortening, baking powder, and/ or eggs
  • a light flaky dough containing several layers of solid fat, which has been folded during the rolling out process
Вопрос 15

chalkboard

Варианты ответов
  • -- a piece of flat timber painted with matte dark paint (usually black or green) that can be written on; the writing can be rubbed out so it can be rewritten
  • the amount of money a customer needs to pay for a specific item
  • a dish that is only made in that particular restaurant; usually the recipes are kept secret so that no one else can make the dish
Вопрос 16

administration

Варианты ответов
  • the management department of a hotel, which deals with decision making and planning
  • the total amount of guests a hotel can cater for at any given time
  • staff who deal with the immediate handling of money and therefore need to know prices and be good with math
Вопрос 17

cashier

Варианты ответов
  • staff who deal with the immediate handling of money and therefore need to know prices and be good with math
  • experienced and qualified cooks who are in charge of an individual area of the kitchen, which will have responsibility for one part of the menu; usually starters and salads, main courses and sweets
  • the total amount of guests a hotel can cater for at any given time
Вопрос 18

guest

Варианты ответов
  • a person who pays to stay in a hotel; the staff must take care of them during their stay
  • the manager who runs the cleaning and laundry aspects of a hotel and will organise the duties of maids and other domestic staff
  • the members of staff who could be found in the housekeeping department or the kitchen, dealing with chores such as cleaning and attending to laundry, but can also be responsible for room service
Вопрос 19

behavior

Варианты ответов
  • behavior of people protecting themselves, often automatically or unconsciously as a result of anxiety
  • what people commonly do or act like
  • a verbal disagreement, often angry, by two or more people who cannot find common ground on a given topic
Вопрос 20

difficult customer

Варианты ответов
  • someone who is hired to perform certain duties, and is given set roles and responsibilities to carry out
  • behavior of people protecting themselves, often automatically or unconsciously as a result of anxiety
  • a guest who constantly complains, even if the service was good
Вопрос 21

golden rule

Варианты ответов
  • the most important thing to remember about a job, such as "treat others as you wish to be treated"
  • someone who is hired to perform certain duties, and is given set roles and responsibilities to carry out
  • the non-spoken communication of a person, to show a person that they are approachable, and friendly
Вопрос 22

paraphrasing

Варианты ответов
  • the ability to summarize the main point of a longer conversation or speech, but in your own words
  • to rephrase everything that has been said in a shorter way, usually to clarify intent or meaning
  • the non-spoken communication of a person, to show a person that they are approachable, and friendly
Вопрос 23

defense mechanism

Варианты ответов
  • a guest who constantly complains, even if the service was good
  • behavior of people protecting themselves, often automatically or unconsciously as a result of anxiety
  • the most important thing to remember about a job, such as "treat others as you wish to be treated"
Вопрос 24

breadcrumbs

Варианты ответов
  • small particles of cooked dough usually sprinkled on top of a dish or added to food as an inexpensive ingredient
  • the name given to a food or liquid item that is added to a food recipe
  • cooked in a way that involves an open flame
Вопрос 25

sponge

Варианты ответов
  • a cake usually made with flour, sugar, eggs and sometimes baking powder, which has a firm yet airy structure
  • a term given to a type of dessert, but can also be used to describe a savoury dish
  • small pastry cakes also known as French fancies, often served with beverages in a cafe or restaurant or as a feature on a buffet

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